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Campus UNED

Contact: CLOSED 1,2 and 15 May

UNEDasiss helplines

   Email : 

  • Telephone support (Monday to Friday from 9:00 am to 2:00 pm UTC+01:00).

    • +34 91 398 6612
  • If you face any technical issues when submitting your UNEDassis application, please call +34 913 98 88 01. We are available on weekdays from 9.00 am to 8.00 pm (UTC+01.00)
Extraordinary Customer Service Period

From 15 April to 10 July the opening hours by telephone and video call will be from Monday to Thursday from 9:00 am to 2:00 pm and from 4:00 pm to 6:00 pm, time zone UTC+01:00. On Fridays, customer services are available from 9:00 am to 2:00 pm.

English service: Monday and Wednesday from 16:00 to 18:00 h, time zone UTC+01:00.


Students who are going to study at UNED must contact the Student Service Center (CAE) to be served:

Email (preferred):

Telephone: + 34 91 398 6636. Monday to Thursday from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 6:00 pm. Friday from 9:00 a.m to 2:00 p.m.

Face to Face care:

If you need to be attended in person to clarify your doubts about the management of UNEDasiss, you have two types of on-site service: 

  • Attention in our office from 9 am to 2 pm from Monday to Friday (Madrid, Spain). To avoid queues and waiting times, you are recommended to make an appointment via the following  link.
  • Attention by video call offered from 9 a.m. to 2 p.m., local time in Spain (UTC + 01:00). It is necessary to request an appointment through the following   link.
If you need to be attended in English or French, you must request your appointment by email to


Our location:

  • Edificio Facultad de Educación

  • C/ Juan del Rosal,14
  • 28040-Madrid (Spain) 

Getting there by bus:

  • 82 - Moncloa - Barrio de la Fuentelareina
  • 83 - Moncloa - Barrio del Pilar
  • 133 - Plaza de Callao - Mirasierra
  • U - Ciudad Universitaria - Juan del Rosal ? UNED
  • F - Gta. Cuatro Caminos - C. Universitaria
  • G - Ciudad Universitaria
  • I - Ciudad Universitaria- Somosaguas

Line U. 

Bus stop: next to the Faculty of Psychology, UNED. Unavailable during school holidays.

Line 83 (Moncloa - Barrio del Pilar), Line 133 (Plaza del Callao - Mirasierra) and Line I (Ciudad Universitaria - Somosaguas). 

Bus stop: The “Facultad de veterinaria” bus stops found on both sides of the N-VI motorway (autopista de A Coruña) and linked by a footbridge. UNED buildings can be seen from said stops.

Line 82 (Moncloa - Ciudad Puerta de Hierro) Line F and Line G (Cuatro Caminos - Paraninfo - Filosofía B). 

Bus stop: next to the Faculty of Law (Facultad de Derecho), Complutense University